Privacy Policy
Last updated: February 3, 2026
1. Introduction
Welcome to Dublyo ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud deployment platform and services.
By using Dublyo, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your name, email address, and GitHub profile information through OAuth authentication.
- Payment Information: When you add credits to your account, payment processing is handled by PayPal. We do not store your complete payment card details.
- Repository Access: When you connect GitHub repositories, we access repository names, code content (for deployment), and webhook configurations.
- Support Communications: If you contact us for support, we collect the information you provide in your communications.
2.2 Information Collected Automatically
- Usage Data: We collect information about how you interact with our platform, including pages visited, features used, and deployment activities.
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Server Logs: Standard web server logs including request timestamps, URLs, and response codes.
- Cookies: We use essential cookies for authentication and session management. See our Cookie section below.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Deploy and manage your applications on Hetzner Cloud infrastructure
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage patterns and trends
- Detect, investigate, and prevent fraudulent activities and security issues
- Comply with legal obligations
4. Information Sharing
We may share your information in the following circumstances:
- Service Providers: We work with Hetzner Cloud (infrastructure), Cloudflare (CDN/security), and PayPal (payments) to provide our services. These providers have access to limited information necessary to perform their functions.
- Legal Requirements: We may disclose information if required by law, court order, or government regulation.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information with your explicit consent.
We do not sell your personal information to third parties.
5. Data Storage and Security
Your data is stored on servers located in the European Union (Germany and Finland) through Hetzner Cloud. We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL)
- Encryption of sensitive data at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Regular backups and disaster recovery procedures
While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights (GDPR)
If you are located in the European Economic Area, you have the following rights:
- Access: Request access to your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Request a copy of your data in a portable format
- Restriction: Request restriction of processing
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@dublyo.com.
7. Cookies
We use the following types of cookies:
- Essential Cookies: Required for authentication and basic platform functionality. These cannot be disabled.
- Session Cookies: Maintain your login state and preferences during your session.
We do not use advertising or tracking cookies. You can control cookies through your browser settings.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain it for legal or legitimate business purposes.
9. Third-Party Services
Our platform integrates with third-party services. Their use of your information is governed by their respective privacy policies:
10. Children's Privacy
Our services are not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@dublyo.com
- Website: https://dublyo.com